Creating a new international tourism slogan for the city of Hangzhou

Accurate Group – Hangzhou Tourism Commission Briefing Document

Topic:            ‘The key elements of a city slogan’ – Hangzhou Tourism Commission Brand / Slogan Seminar
Speaker:       Niall O’Reilly, Managing Director Accurate Group Limited (Niall@accuratelimited.com)
Location:       2 Floor, Zhangming Music Library, Hangzhou West Lake 6th Park
Date:              20th February 2014

Dear ……

Thank you for inviting me here today.  I am Niall O’Reilly, Managing Director of Accurate GroupChina Market Makers –, and Director for China, Irish Exporters Association. This is my 25th year in China, the last 8 years of which I have been based in Hangzhou.  Previously I have been responsible for Asia Pacific marketing for two leading USA-based multi-nationals. One of the Asia Pacific marketing campaigns I directed with global advertising agency BBDO won a gold medal at the Malaysia advertising awards.

How to capture the appeal of Hangzhou in one slogan? Read the tea leaves - Hangzhou's Longing (Dragon Well) Tea
How to capture the appeal of Hangzhou in one slogan? Read the tea leaves – Hangzhou’s Longing (Dragon Well) Tea

Impressions of Hangzhou’s Tourism Product

Hangzhou has enormous foreign tourism potential.

  • Some 4 million foreign tourists visited Hangzhou in 2012.
  • Cathay Pacific / Dragonair (Hong Kong), Qatar Airways (Middle East), Ethiopian Airlines (Africa), KLM / Air France (Europe), EVA Air (Taiwan), ANA (Japan) and Asiana Airlines (Korea) now offer direct flights to Hangzhou’s Xiaoshan International Airport.
  • In 2015 China is expected to overtake France as the world’s top tourist destination

It is against such a backdrop that ever pioneering Hangzhou was the first mainland China city to put into practice an ‘open door’ global policy of promoting its tourism industry to more than a dozen new markets including United Kingdom, Germany, France and United States.

Nevertheless, foreign tourists will only be attracted to travel by the quality of Hangzhou’s tourism product which would need to be amongst the very best in China. We would note, for example, while Hangzhou was once a stronghold for Islam in China, with historic Arab connections dating back 900 years, Hangzhou’s tourist product offering for high-spending visitors from the Middle East and the Gulf States arriving in Hangzhou by way of 5 Star airline Qatar Airways is far from world-class.

Moreover, to break into these new markets Hangzhou tourism planners would first need to invest in focused programs which both highlight competitive strengths and positioning and have a track record for consistently delivering outstanding and innovative experiences. The resulting niche tourism products would likely be targeted at high value foreign tourists, encouraging them to either start or end their China trips in Hangzhou.

Hangzhou has strengths in key niche areas of tourism, which, if effectively marketed, will certainly entice this high-spending foreign tourism segment.

  • Cuisine
  • Medical tourism
  • Meeting, convention and exhibition facilities
  • Outdoor adventure
  • Historic and cultural heritage

All of which are covered by Hangzhou’s proximity to Shanghai and the city’s Number 1 attraction: Four seasons of spectacular scenery.

Creating a new tourism catchphrase for Hangzhou

According to the book “Creative Advertising” by Charles Whittier:

“A slogan should be a statement of such merit about a product or service that is worthy of continuous repetitive advertising; is worthwhile for the public to remember; and is phrased in such a way that the public is likely to remember it.”

However, it’s a difficult job to capture the appeal of a destination such as Hangzhou and plug it into a hard-hitting, effective slogan.

Some slogans become real hits

  • Egypt, where it all begins” is the impressive tourism slogan of Egypt, which intends to highlight Egypt’s historic status as a cradle of civilisations
  • It’s more fun in the Philippines” is the cheery / happy travel slogan of the Philippines.
  • 100% pure New Zealand” is the marketing slogan of Tourism New Zealand, which reflects New Zealand’s image as a clean, green, adventure playground.
  • Jump into Ireland, the tourism slogan of Tourism Ireland (north and south) is designed to convey a sense of playfulness and to reflect the stimulating nature of a holiday in Ireland with unforgettable experiences and warm, friendly people.
Other effective slogans which we like are
  • Mauritius – It’s a pleasure” – clean and simple
  • Brazil – Sensational!”

 Some slogans can be vague, unclear and even disturbing

  • I Love (heart) New York” is the travel slogan many others try to emulate, but what does this catchphrase really convey about New York?
  • South Africa: It’s Possible!” is South Africa’s tourism slogan. This slogan gives you no reason to visit South Africa
  • Visit Bangladesh Before Tourists Comewas the tourism slogan of Bangladesh!
  • Colombia: The Only Risk Is Wanting to Stay”, Columbia’s tourism slogan, could potentially cause more harm than good, by highlighting the reality of “risk

Clearly some of these slogans’ unfortunate suggestions could have been caught early with international testing, and I therefore applaud the Hangzhou Tourism Commission and the Hangzhou Office of Foreign Affairs officials who have invited long-time foreign friends of Hangzhou here today to sound out our opinions regarding the four suggested new slogans for marketing Hangzhou in these new markets.

In my opinion, when developing a great inspirational slogan for Hangzhou — I am thinking along the lines of, for example, Subway’s ‘Eat Fresh’, Nike’s ‘Just Do It!; Sony’s ‘Make. Believe’ etc — five key elements need be adhered to:

  1. Recognition. An effective slogan for Hangzhou must stay consistent with the Hangzhou brand name either obviously stated or strongly implied. It’s better to include the name of Hangzhou in it.By putting the Hangzhou name in the slogan, every time people hear it and see it, they re-imprint it and keep it top-of-mind. People identify with the name.
  2. Unforgettable. Some of the best slogans, such as those just highlighted, are still being used today, even though they were launched more than a few years ago.  Such slogans are memorable.
  3. Useful. The chosen slogan should show Hangzhou’s intention and benefits of the tourism product by conveying the message in consumer language. Imply the risk of not using the product. Create a positive feeling for the consumers. – Such a slogan should be beneficial.
  4. Differentiation. In an overcrowded tourism market, brands in the same industry need to set themselves apart through a creative and original slogan.
  5. And finally, keep it simple. Use proven words and short keywords.  Seven words or less: One word is usually not enough.

4 Final Slogans for Promoting Hangzhou Overseas

A diverse representation of 15 foreigners – including company owners, hotel managers, magazine editors and teachers – living in Hangzhou from periods of a year to over twenty years, were assembled by the Hangzhou Tourism Commission and Hangzhou Foreign Affairs Office to choose which one of the following four final slogans created by Shanghai Advertising Company would be best suited to promoting sophisticated brand image of Hangzhou overseas (in particular to reach tourists in Europe and the Americas).

  • Infinitely Hangzhou!
  • Authentic Hangzhou!
  • Hangzhou: Relax, Recharge, Rejuvenate
  • Hangzhou: A Living Poetry

The Shanghai Advertising Company account manager urged those present to consider each slogan in terms of four aspects:

  • “Relevance with Hangzhou City”
  • “Words elegancy”
  • “Pronunciation”
  • “Sense of Picture”

Infinitely Hangzhou!

Even against an appropriate setting of iconic Hangzhou panoramas, similar to “Brazil -Sensational!” or “Mauritius – It’s a pleasure”, for the intrepid tourist planning his/her first trip to China, having already ticked Beijing, Shanghai, and possibly Xian or Guilin, “Infinitely Hangzhou” comes across as rather vague.  Infinitely what? Infinitely full of surprises or infinitely full of hope? What does “Infinitely Hangzhou” have to do with anything?

Of course, to those of us with even a basic knowledge of Hangzhou, simple “Infinitely Hangzhou” suggests a city of unlimited cultural expression.  Yet, it will take first-rate emotionally appealing photographic backdrops to disarm “Infinitely Hangzhou” of its mind-numbing blandness. Hangzhou is an inviting and truly diverse city for those tourists that endeavour to discover its appeal.  With respect to Hangzhou, a single word slogan will not generate an effective emotional impact.

Authentic Hangzhou!

With China’s heritage disappearing at an alarming rate in the race for modernisation, authenticity is a much sought-after, and increasingly elusive, quality that rates high with foreign tourists. As such, the slogan “Authentic Hangzhou” stakes Hangzhou’s claim to a rich historical past which continues to be alive and well. “Authentic Hangzhou” can also refer to Hangzhou’s natural landscape while underscoring the genuineness of its people.

Yet the slogan “Authentic Hangzhou” manages at the same time to be boring, nebulous and almost superfluous. Hangzhou may be the first Chinese city to start promoting itself to European and American markets, but soon numerous cities throughout China boasting an international airport will be getting in on the act, which begs the question: How effective will the slogan “Authentic Hangzhou” be in adequately articulating the unique attributes of Hangzhou, including the authentic experiences of Hangzhou’s history, architecture, cuisine and culture? Doubtless the tagline will be paired with colourful images, but it’s unclear whether visitors will make the connection between the slogan and the city’s emphasis on authentic experiences.

Hangzhou: Relax, Recharge, Rejuvenate

While “Hangzhou: Relax, Recharge, Rejuvenate” is the first to clearly state to spell out specific benefits of Hangzhou’s tourist product offering, the three ‘Rs’ make it sound like a catchy spa slogan. If truth be told the tagline does define what a vacation is all about, but in this case is more suggestive of warm beaches bathed in year-round sunshine, when in fact Hangzhou has four distinct seasons.  Moreover, Hangzhou purists would argue that the tagline “Hangzhou: Relax, Recharge, Rejuvenate” completely negates seven thousand years of history.

On the positive side Hangzhou with its close proximity to Shanghai and growing direct international access via Xiaoshan International Airport is the ideal place for visitors to either China and relax prior to traipsing around the country and for unwinding following a hectic cross China sight-seeing schedule. If this is indeed the intended message of “Hangzhou: Relax, Recharge, Rejuvenate” then the slogan needs re-working, not least because “recharge” and “rejuvenate” are quite unoriginal and are more or less tantamount to the same meaning.

Hangzhou: Living Poetry

Hangzhou’s natural beauty and historic treasures, which embrace many aspects of Chinese culture, have been a source of inspiration for poets and painters throughout Chinese history. In contrast with modernising cities across China, including Shanghai, although Hangzhou has been through many recent urban developments, much of the city’s natural, historical and cultural heritage remains unchanged from what has been depicted in literature for centuries. As such,  the slogan “Hangzhou: A Living Poetry” asserts that in essence nothing has changed about Hangzhou’s enduring allure, even if the city is China’s fourth largest metropolitan area, an appeal which, if properly packaged, would have to be enticing to China-bound European and American tourists. 

Moreover, by portraying Hangzhou as a poetry in motion, “Hangzhou: A Living Poetry” comfortably encompasses the notions of “infinitely”, “authentic” and “relax, recharge, rejuvenate” as set out in the previous three taglines.

As such “Hangzhou: A Living Poetry” proved to be the most popular of the four slogans, although tweaked a little to make it more Now: “Hangzhou: Living Poetry”.

Hangzhou: Living Poetry” – A simple, yet memorable, slogan for marketing the Hangzhou brand image to European and American tourists that people will identify with and which, by demonstrating the benefits of the city’s own matchless tourist product, clearly differentiates Hangzhou from would be competitors.

Hangzhou: Living Poetry
Hangzhou: Living Poetry

Source: http://accuratelimited.com/blog.view.php?id=QmaR0u99uCk=

Niall O’Reilly

Managing Director, Accurate Group Ireland China Market Makers

Website: http://www.accuratelimited.com

Twitter: @AccurateChina

China Office : Accurate Group China, Hangzhou – O: +86 571 8709 1253

Ireland Office: Accurate Ireland, Dublin – O: +353-1271-1830

2016

2016

2016

Exports showcase offers ‘rare’ opportunity for Irish products in growing China market

Niall O’Reilly, who organised the Hangzhou leg of the Irish Exporters’ Association trip to China which we reported on last month, says an offer by Wahaha chief Zong Qinghou to attend the company’s annual internal distributor exhibition marks a “very rare China market opportunity not to be missed”.

China’s richest man, with almost €9 billion in personal assets, Zong is trying to diversify his company, the country’s biggest domestic beverage group, by opening 18 self-run shopping malls, 35 franchising malls and a further 300 franchising stores by the end of 2015.

Wahaha has a nationwide distribution network of about 10,000 distributors, over 100,000 wholesaler and three million sales terminals. It employs more than 60,000 people, has 150 subsidiary companies and 60 manufacturing bases scattered throughout China.

At the meeting with the Irish Exporters Association, Zong, invited Irish producers of milk powder, UHT milk, goat milk powder, tea, fruit drink concentrates, sweets, Irish whiskies and spirits, and, curiously, Irish tweed and knitwear products to attend the Wahaha European Premium Commodities Exhibition in Hangzhou from July 25th to July 28th.

While noting the short time to the exhibition, Zong thought the exhibition would be a great opportunity to showcase Irish products to Wahaha’s key distributors.

Exports showcase offers ‘rare’ opportunity for Irish products in growing China market - Zong Qing Hou Chairman Hangzhou Wahaha and Niall O'Reilly Managing Director Accurate Group China Business Advisers
China’s wealthiest man, Zong Qing Hou Chairman Hangzhou Wahaha – China’s most admired company – welcomes Niall O’Reilly Managing Director Accurate Group China Business Advisers to Wahaha’s HQ in Hangzhou

“This is a man whose primary interest in working with foreign companies is to bring into China products which Chinese companies are poor at making. If he likes a product, his nod is as good as a wink to Wahaha’s distribution network,” said O’Reilly, head of the Accurate Group.

China is set to become Ireland’s fourth largest export market in the next decade, and the retail sector offers huge market potential for Irish foodbeverage and clothing companies. Over 300 million people in China now have disposable income to purchase on non-essential goods that was not possible even back in the 1990s, while Chinese government policies aim to double household incomes by 2020.

Sources / Copyright: Clifford Coonan / Irish Times http://www.irishtimes.com/business/economy/exports-showcase-offers-rare-opportunity-in-growing-market-1.1456741

http://www.accuratelimited.com/blog.view.php?id=i84nUxS5ONA=

Niall O’Reilly

Managing Director, Accurate Group – Ireland China Product & Business Development (ExportImport, Partner Due Diligence) Consultancy

Website: http://www.accuratelimited.com

Twitter: @AccurateChina

China Office : Niall O’ReillyAccurate China 1-3 Ying Hui Xing Zhou, Jiang Nan Shui Xiang Lian Sheng Road, Yuhang District, Hangzhou. China 310023| O: +86 571 8709 1253

Ireland Office: Niall O’ReillyAccurate Ireland 93 Upper Georges Street, Dun Laoghaire, Dublin, Ireland| O: +353-1271-1830

Irish Exporters Association / Asia Trade Forum Flagship Business Visit to China (Suzhou / Hangzhou Shanghai) June 23rd to June 28th

Irish Exporters Flagship Business Visit to Suzhou and Hangzhou, China, June 23rd to June 28th

Overview

The Asia Trade Forum, an initiative of the Irish Exporters Association established to increase two-way trade with Asia, is delighted to announce a Business Visit in June 2013 to two of China’s most fabled and leading business cities, Suzhou and Hangzhou.

The visit will encompass the two cities of Suzhou and Hangzhou, both on the Yangtze River Delta and 30 minutes from Shanghai. Typically, Business Visits tend to focus on Tier 1 cities such as Beijing, Shanghai and Shenzhen. Both Suzhou and Hangzhou are highly competitive cities, with rapid economic development. In addition, they both offer a consumer market with above average disposable incomes. They are ideal gateways to China for your business.

The visit will take place from 23rd to 29th June in partnership Grant Thornton, William Fry, RBS/Ulster Bank, Enterprise Ireland, Euler Hermes, FcM Travel, and Etihad Airways.

The purpose of the Business Visit is to:

  1. Showcase exporting or partnering opportunities in Yangtze River Delta economic region.
  2. Showcase Chinese companies who wish to trade with Ireland.
  3. Highlight the growing indigenous Irish companies operating in China.
  4. Provide a platform for Irish and Chinese businesses to exchange trading opportunities.
  5. The event will include seminars, roundtable workshops, and 1:1 meetings with perspective customers and partners.

Dates / Schedule:

Sunday 23rd June

A.M.:  – Depart Ireland Etihad Airways

Monday 24th June

A.M.: – Arrive in Shanghai Pudong International Airport / transfer to City of Suzhou by road
P.M.: – Arrive City of Suzhou

[Distance from Shanghai Pudong International Airport to Suzhou is about 120km (similar to driving from Dublin to Enniscorthy)

Tuesday 25th June

All-Day: – Gain real hands-on experience of the Suzhou / China business environment; find out what opportunities are on offer:

Match-making with potential buyers, suppliers, and partners

Wednesday 26th June

A.M. –Gain real hands-on experience of the Suzhou / China business environment, find out what opportunities are on offer:

Match-making with potential buyers, suppliers, partners

P.M. Depart City of Suzhou / Transfer overland to City of Hangzhou

[Distance from Suzhou to Hangzhou is about 166km (similar to driving from Dublin to Belfast)]

Thursday 27th June

All-Day:- Gain real hands-on experience of the Hangzhou / China business environment; find out what opportunities are on offer: Match-making with potential buyers, suppliers, and partners

Friday 28th June

A.M. – Gain real hands-on experience of the Hangzhou / China business environment, find out what opportunities are on offer: Match-making with potential buyers, suppliers, partners

P.M. – Wrap up / Tour of West Lake

Evening – Head to Shanghai Pudong International Airport / Return to Ireland
[Distance from Hangzhou to Shanghai Pudong International Airport is about 200km (similar to driving from Dublin to Tipperary)]

Accurate China Insight - Irish Exporters Association - Asia Trade Forum Flagship Business Visit to Suzhou Hangzhou and Shanghai China June 2013

Business Visit Participation Fees and Details

The participation fee to take part on the mission is €500 plus 21.5% VAT per company.  The following will be included as part of the participation fee:

  • Seminars, business networking events and quality 1:1 match-making meetings (utilising the combined resources of local government and on the ground Irish Exporters Association expertise).
  • Group lunches and evening receptions in both cities.
  • Company profile and business visit brochure.
  • Organisational and logistical support including transfers and transport in China.
  • Negotiated group rates in hotels.

Travel Agency Support

Registration for the business visit opens on Tuesday 14th May, please visit http://www.asiatradeforum.org to register.

Final deadline for registration is Friday 7th June.

Travel Information & Visa

Information on travelling in China and vaccine requirements in available from the Department of Foreign Affairs on http://www.dfa.ie/home/index.aspx?id=402

business visa must be obtained through the Chinese Embassy visa service.

You will be required to include the following:

  • Passport valid for at least 6 months with 2 blank pages facing each other
  • 1 passport photo
  • Company Letter- stating 12 mth multiple visa
  • Invitation letter (to be arranged by ATF)
  • Application form and additional business form (attached).

Processing time is 10 working days. There is a same day service available for Irish passport holders for an additional €125. The IEA Consular Service can assist with visa applications.

What makes the Asia Trade Forum Business Visit to China Different?

  • Irish Exporters Association / Asia Trade Forum, having hosted many high-level delegations from these two cities over the years, have excellent relationships with local governments in Suzhou and Hangzhou
  • China isn’t a single market: 5 megacities with populations of over 10,000,000; 14 cities with populations of over 5,000,000 (including Suzhou and Hangzhou), and 41 cities with populations of over 2,000,000. The Yangtze River Delta economic powerhouse is a market place of 88,000,000 people
  •  The Irish Exporters Association / Asia Trade Forum is in a unique position to work with practical and enthusiastic local governments, Irish business associations and Irish businessmen and businesswomen working on the ground in China to deliver a constructive Business Visit focused on quality match-making and business lead generation
  • The Irish Exporters Association / Asia Trade Forum are very conscious of the cost constraints holding many Irish companies back from engaging with China. This will be a very focused Business Visit aimed primarily at developing inroads into China’s Tier 2 city markets where strong local government relationships are critical.

Introducing Suzhou and Hangzhou

Chinese Proverb:

“In heaven there is paradise, on earth Suzhou and Hangzhou”

About Suzhou

A city built in 514 B.C.; Suzhou has long been one of China’s richest cities. Immediately west of Shanghai is strategically situated in the Yangtze River Delta region, China’s economic epicentre. Suzhou is also located in Jiangsu Province, which has the highest GDP per capita of all Chinese provinces, and the second highest GDP.

Suzhou Development

Municipality population:   10,500,000

Urban population:   4,074,000

Average temperature in June:    23 degrees

Average annual income:    Approx €13,000

According to Forbes ™ China, in 2011 Suzhou was China’s “best business city”, while in 2012 Suzhou was the “most innovative city” in China. Suzhou is also the 2nd largest manufacturing industry base in China, producing, for example, 40% PC sets, 65% mouses, 30% micro-cameras, 10% PC boards of world supply

Suzhou’s ranking among major cities of China 2011 / 2012:

– Patent Applications     NO.1

– Government Service     NO.1

– Patents Grant     NO.2 (2011)

 Best Business Environment     NO.3

– Overall Competitiveness     NO.5 (2012)

– G.D.P     NO.5 (2012)

–  Total Exports     NO.3

–  Total Imports and Exports     NO.4

Irish companies including GlanbiaPM GroupEPS ElectronicsElement Six, etc, have already either invested in Suzhou operations, partnered with Suzhou-based companies, or sold products and services to companies based in Suzhou.

About Hangzhou

Legend has it that Marco Polo called the former imperial capital of China, Hangzhou: “without doubt the finest and most splendid city the world“.

Hangzhou is known for its high level of education, advanced technology industries, considerable wealth and the fabled West Lake scenic area. Four of China’s best known brands were born, and are headquartered in Hangzhou Alibaba and Taobao (which is why Hangzhou is referred to as China’s e-commerce capital), Wahaha (mineral water), and Geely (owner of Volvo electric car research).

Hangzhou

Municipality population:     8,700,000

Urban population:     6,242,000 (10th largest in China)

Average temperature in June:     23 degrees

Average annual income:     Approx €10,000

Ranked by Forbes™ in December 2012, as the second “best city for business” in China, after Shanghai, Hangzhou has benefited almost disproportionately from the spread of wealth, development, and investment from Shanghai, which is 2 hours north. For example, Hangzhou already has 108.5 millionaires per 100,000 residents, China’s highest concentration of wealth.

The provincial capital of central Zhejiang Province, which is considered China’s technological and entrepreneurial heartland, Hangzhou is also situated on the southern wing of the Yangtze River Delta region, where it ranks 2nd in terms of economic prosperity.

Hangzhou’s ranking among major cities of China 2011 / 2012:

  • Patent Applications     NO. 1 (of Provincial Capitals 2011)
  • Government Service     NO.2
  • Patents Grant     NO.2 (2012)
  • Best Business Environment     NO.2
  • Overall Competitiveness     NO.8 (2012)

Kerry Group is one of a number of Irish companies who have already either invested in Hangzhou operations, partnered with Hangzhou-based companies, or sold products and services to companies based in Hangzhou

Sector-related Market Opportunities for Irish companies in Suzhou and Hangzhou

  • Software, e-commerce, animation, gaming design and testing
  • Precision machinery manufacturing
  • ICT
  • Services industry
  • Cleantech / Environment protection
  • Automobiles
  • Bio-pharmaceutical / medical
  • Retail
  • Government
  • Horticulture
  • Chemicals
  • Food, etc…

Note: Do not be put off if your business sector does not appear in the list above, as it is the intention of Irish Exporters Association / Asia Trade Forum to try to assist every company interested in tapping the China market to find potential partners / clients.

Estimated Travel Costs

Once the registration fee has been received and the registration form completed, FcM travel will offer a negotiated package to delegates.  However costs may vary according to individual itineraries and exchange rate.  The costs are based on the first 20 places on the visit.

The FcM travel cost will be approx. €1800 to include:

  • Etihad Flight    (Departure from Dublin:  Sunday 23rd. Arrive in Dublin Saturday 29th)
  • Transfers and internal transport
  • Lunch and evening receptions (2 in each city)
  • 4* Hotel Accommodation

For further information contact:

Ashley Beston, Asia Trade Forum Manager,

Irish Exporters Association ashleybeston@irishexporters.ie  or 01- 642 4170

Niall O’Reilly, Director for China, Irish Exporters Association,

niall@accuratelimited.com

Niall O’Reilly

Managing Director, Accurate Group – Ireland China Product & Business Development (ExportImport, Partner Due Diligence) Consultancy

Website: http://www.accuratelimited.com

Twitter: @AccurateChina

Accurate Group China Office : 1-3 Ying Hui Xing Zhou, Jiang Nan Shui Xiang Lian Sheng Road, Yu Hang District, Hangzhou. China 310023| O: +86 571 8709 1253

Accurate Group Ireland Office: 93 Upper Georges Street, Dun Laoghaire, Dublin, Ireland| O: +353-1271-1830

China – Under The Hood: New KFC China advertising campaign promotes Ireland to huge domestic audience

Finger lickin’ good news for Tourism Ireland’s efforts in China to draw attention to Ireland‘s natural beauty. KFC China has recently launched a really creative advertising campaign which markets Ireland and Bailey’s fried chicken flavour to China-wide TV / social media audiences and customers in 3,800 outlets throughout China.

Judging from the coverage on LCD TV displays in office and apartment complexes here in Hangzhou, the exposure of Ireland’s natural beauty to China’s urban fast food consuming masses is far and wide.

Wondering if this campaign was an initiative of Tourism Ireland, or Baileys (Diageo), or solely a KFC (Yum! Brands) initiative?

No matter. KFC is widely acclaimed as the most successful foreign company operating in China, its success widely attributed to the adaption of its menus to local tastes following extensive research. That KFC China appreciates the revenue generating potential of the Ireland brand in China provides a clear indication of the opportunities for our tourism, food and education sectors, if properly promoted and coordinated. Just look at the success New Zealand enjoys with respect to China market access!

Check this video out (Youku is China’s equivalent of Youtube)

http://v.youku.com/v_show/id_XMjYyOTg4MjA0.html

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China – Under The Hood: Condom Branding and Fuzzy Logic in China

Was in the local “xiao mai bu” (or local quintessential neighbourhood grocery store… like the ones throughout Ireland that have been driven out of business by the mega-stores …anyway I digress)… so I was in the local grocery buying my usual milk, water, soap and ice lollies (everything else was the big “mei you” (as in “don’t have, now feck off and leave me to me own devices”…. Actually, most shopkeepers are not that unfriendly…. it’s the heat, and it is very very hot) when I notice a box with packaging art showing a loving foreign couple.

Sure isn’t that an odd couple, your one and what’s ‘er name from Four Weddings and a Funeral?”

I asked no one in particular.

Certainly the shopkeeper didn’t take a blind bit of notice, or at least pretended not to..

Yeah that’s Hugh Grant and Andie McDowell entangled on the front“. .

But what really caught my eye was the word DAMAGE emblazoned as a brand of………………CONDOMS!

China - Under The Hood: The evolution of condom branding in China - 'Damage' Starring Hugh Grant and Andie McDowell

Who, I ask, in their right mind would buy a box of DAMAGE branded condoms? Ok, so this is China, but hold on!

Can you imagine the scene in an English-speaking country, for instance, Ireland?

Impatient, embarrassed fella (girlfriend waiting outside) to shop assistant (first day on the job):

“I need a box of DAMAGE”

Shop assistant:

Yah wha?

Yer man, by now perspiring profusely (confidently winking back at the impatient girlfriend):

Giv us a box of DAMAGEd condoms. Will yah hurry up for feck sake!

Shop assistant, sussing out the scene, having only recently viewed Bonnie and Clyde film trailer on Youtube, swiftly hits the alarm button.

But, seriously, what kind of branding gurus came up with this gem? What is the fuzzy logic thinking here? Because this packet of Hugh and Andies has me reflecting deeply on the fundamentally non-rational nature of Chinese thought processes. Yes, Chinese can hear the same words but interpret things completely differently, but come on. Did the creative team actually make a conscious effort to survey consumer preferences and subsequently report back to HQ that what members of the public really wanted to see next time they purchased a box of condoms was…

“DAMAGE”. Brilliant, that’s it! We have a winner!” (Another great moment in China-style product branding!)

… and then, after further brainstorming, decide that the best way to package the DAMAGE brand was to feature a picture of Hugh Grant and Andie McDowell in the throes of passion?  Sure, that’s like marketing a bottle of beer branded as POISON.

Mr. Branding and Product Marketing Gurus here are two definitions of “damage” I just found in the Collins Dictionary that you may have missed and hopefully will find useful when you’re undertaking your next annual sales review and wondering why your sales performance has been a little.. let’s say… limp:

 Damage (损坏):

    • Harm or injury to property or a person
    • To suffer or be susceptible to harm

Plenty of Damage done here and not just to the reputations of Hugh Grant and Andie McDowell (who I’d expect were consulted beforehand, bought into the concept, and were handsomely rewarded…Not!)…..

Oh, and what happens if the merchandise doesn’t perform its key task, as in protect against unplanned pregnancy? Well, that would be some serious “damage” …. So maybe these bi yun tao  (the direct Chinese translation of condom being “avoid pregnancy sheath” or 避孕套) aren’t meant to work in the first place!  

Ahh…  the mind boggles. Nevertheless, I still can’t figure out the ‘creative work’ behind the branding ….DAMAGE? It’s so weird.

And then there’s that “surely not / God forbid” question:

Do you think Hugh and Andie are still getting a bit on the side? If you know what I mean. Obviously you haven’t a clue what I mean.

Of course,  I am referring to “money”, or “royalties”, for such a public (performance) endorsement of the “DAMAGE” brand? After all it’s this endorsement that will soon have DAMAGE challenging Durex’s grip on the global market, right?

In truth, Fuji Condom’s product marketing team (if such a team exists outside the realm of ‘factory boss’ decision-making –influenced by ‘Er Nai’ wife #2) likely thinks all foreigners look the same, and if we don’t than we all look like Hugh Grant and Andie McDowell, especially when we’re stark naked.

Wonder if Hugh and Andie would be libel for any of the above damage?